With cybercrimes on the rise, Utica National is taking extra precautions to help keep sensitive data and information secure.
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 Individual User ID and Multi-Factor Authentication Required

EFFECTIVE NOW: Multi-Factor Authentication (MFA) for @your.service 


Effective now, multi-factor authentication (MFA) in @your.service, our online agent portal, is required to help provide better security for you – and why each staff member must have an Individual User ID to access @your.service.

DON'T WORRY ... IT'S EASY!

Set up an Individual User ID
  • Secure login with individual User IDs can help you protect your sensitive policyholder and employee data, and enables us to know who from an agency logged in should they have any questions or if any issues come up.

  • It also helps your staff members to receive targeted email notifications and access the applications they need as we work together with the agency to build business.

  • When you log in to @your.service using your Individual User ID, you have a choice to verify your identity with a phone call, text, or email. You'll then complete the process by typing in a verification code.
  • Once you have verified your identity, the authentication stays in effect for 90 days on that device – meaning you will not have to verify again when you log in to @your.service until 90 days has passed or you change devices.

It’s simple, swift, and secure – and why each staff member
at your agency will need an Individual User ID. 


Questions? Please reach out to your Marketing Representative – they’re ready to help. 


THANK YOU FOR YOUR BUSINESS.
 

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Utica Mutual Insurance Company, its affiliates and subsidiaries, 180 Genesee St., New Hartford, NY 13413

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